Community & Knowledge Management

Placecube brings 20 years of experience building and leading communities of practice that drive real results, including faster problem-solving, better decisions, higher productivity, and greater innovation.

The challenge

We know from our work with clients across the public sector and beyond that they often struggle sharing knowledge and bringing communities of practice together to collaborate.

Common problems

Frustrated by duplicated work
Concerned about rising digital costs
Missing valuable external knowledge
Losing critical staff knowledge
Overwhelmed by email traffic
Worried about repeated mistakes not being learned

A connected approach

Placecube’s well-designed, cost-effective platforms, along with its expert community management advice and support, directly addresses these challenges by providing clients with a single, trusted environment for collaboration and knowledge sharing.

Eliminate duplication

Eliminate duplication and multiple document versions through easily searchable shared libraries that provide content visibility, document management and opportunities for collaborative authoring.

Reduce cost by re-use

Reduce cost by re-using technology solutions that support tried and tested knowledge management approaches, such as communities of practice and secure project spaces for peer learning.

Unlock knowledge

Unlock cross-organisation and cross-sector knowledge by securely connecting with others to facilitate sharing using groups and networks that bring people together around common goals and shared professional interest.

Streamline

Streamline staff induction and retention by providing immediate access to critical business and service information, and the ability to connect with subject matter experts.

Reduce overload

Reduce email overload by encouraging visible, online discussions and requests for information within dedicated community spaces, which cut down the need for multiple group emails.

Learning culture

Foster a learning culture through dedicated spaces for recording lessons learned to ensure mistakes are not repeated.

Case studies

North Northamptonshire Council (NNC), a Digital Place subscriber, undertook a strategic project with Placecube to develop an end-to-end Blue Badge Application Management system. The council commissioned the solution to replace its aging Blue Badge system, which was scheduled for deprecation.

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The Police Digital Service (PDS), in partnership with Placecube, created a knowledge sharing platform designed to facilitate collaboration within the policing sector. Police forces and their partners are enabled to share research, best practice and work together on projects.

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Babergh and Mid Suffolk District Councils (B&MS) collaborated on a significant digital transformation initiative to rebuild and elevate the user experience of their critical housing services website.

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Knowledge Hub (khub.net) is an open digital platform for public service collaboration and knowledge exchange. It provides free or low-cost spaces and tools to over 5,000 UK and international organisations across central and local government, health, education, housing, police, fire services, charities and many more.

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Get in touch

Discuss the next step in your digital journey. Please get in touch today, our team of digital experts are ready to help.